FAQ
About Kvisi
What is Kvisi?
The largest central laundromat in the area – 500 sq m facility, 40+ employees, separate machine for each customer. No intermediaries – the laundromat itself, with pick-up and delivery to your home.
What is the difference between Labussi and a regular laundromat?
Size, equipment, quality control. 500 sq m facility, industrial equipment, separate machine, stains treated at no extra charge, pick-up/delivery to your home. 90%+ deliveries in company vehicles.
The Service
How does the service work?
1. Order via app/website
2. Laundry staff collects (can be left at the door)
3. Laundries at the central facility – separate machine, stain check
4. Returns clean and folded within 24 hours
In which cities?
14 cities: Tel Aviv, Ramat Gan, Givatayim, Herzliya, Raanana, Ramat Hasharon, Kfar Saba, Hod Hasharon, Petah Tikva, Kiryat Ono, Rishon Lezion, Holon, Bat Yam, Netanya.
What services?
Laundry and folding, dry cleaning, ironing, blankets and duvets, curtains, suits and evening dresses, carpet cleaning, business service.
How long does it take to return?
Usually 24 hours. Choose a time window in the app.
Can I leave at the door?
Yes, specify in the order with instructions. Laundry is not responsible for unattended clothing.
Prices and payment
How much does it cost?
Washing and folding: Machine up to 7 kg – 93 NIS, up to 10 kg – 130 NIS
Ironing: from 10 NIS per item
Dry cleaning: per item
Order cost: 35 NIS
Pickup and return included
Is there a minimum order?
Yes, 99 NIS. If less – charge the difference.
How do you pay?
Credit card in the app. Charge only after the laundry is returned. Invoice by email.
Quality and Reliability
Is the laundry mixed with other people’s?
No. A separate machine for each customer.
What about stains?
The team checks each item, identifies and treats with materials adapted to the type of fabric.
What if there is a problem?
99%+ without complaint.
If there is – WhatsApp / support@kvisi.com / 052-480-7141
Special Businesses and Services
Business service?
Yes – restaurants, offices, clinics, hotels, Airbnb. Fixed schedule, customized prices.
Wedding dresses?
Yes, professional cleaning.
Carpets?
Yes, professional carpet cleaning. Home pickup.
The Mobile App
Available in English?
Yes. Menu > Change Language.
Hours of operation
Service (pickup/delivery): Sun-Thu 07:30-22:00, Fri until 14:00
Stores: Sun-Thu 08:00-17:00, Fri until 14:00
Saturday: Closed